Shipping policy

At Priya Boutique, we take great care to ensure every order is processed, packed, and delivered with attention to detail and reliability. Please review our shipping policy before placing your order.

1. Shipping Coverage

We proudly ship worldwide through our trusted third-party logistics partners. Shipping rates and delivery timelines may vary depending on the destination and the courier service selected.

2. Order Processing Time

• In-stock products: Dispatched within 48 hours of order confirmation.
• Pre-order / Custom-made products: Require a minimum of 45 to 60 days for dispatch, depending on design complexity, fabric availability, and production time.

Once your order is dispatched, you will receive a confirmation email with all necessary details.

3. Delivery Timelines

• Within Kerala: Estimated delivery time – 5 working days after dispatch.
• Rest of India: Estimated delivery time – 8 working days after dispatch.
• International Orders: Delivery time varies depending on destination and customs procedures.

4. Shipping Partners (Within India)

Within India, home delivery is provided only through India Post. 

• India Post: Offers reliable home delivery across India, including rural and remote areas.

5. International Shipping

For overseas deliveries, we work with reputed international logistics providers. Shipping costs and delivery timelines vary by destination and are displayed at checkout. Customs duties or import taxes, if applicable, must be borne by the customer.

6. Tracking Your Order

Once your order is dispatched, you will receive a confirmation email containing your India Post Tracking Number (Consignment Number).

To track your shipment:

1. Visit our website and click on the "Track Order" button.
2. You will be redirected to the India Post tracking page.
3. Enter your Consignment Number received in the dispatch email.
4. Enter the Captcha Code displayed on the India Post website.
5. Click "Search" to view the latest tracking status of your shipment.

If you do not receive your tracking details within 48 hours of placing an order for an in-stock product, please contact our customer care team for assistance.

Note: Tracking details are issued only after dispatch and are not applicable to pre-order or custom-made products until they are ready for shipment.

7. Address Accuracy

Please ensure that your shipping address, pin code, and contact details are accurate while placing your order. Priya Boutique will not be responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.

8. Delays & Exceptions

While we strive for timely delivery, certain factors may occasionally cause delays, such as:

• Unfavorable weather conditions
• Courier or network issues
• Customs clearance delays (for international orders)
• Regional restrictions or public holidays

We appreciate your understanding and patience in such cases.